Thank you for shopping with Goldenwings Jewellers. We want to ensure you have a smooth and enjoyable experience when it comes to receiving your products. Please take a moment to review our shipping policy.
1. Shipping Zones*
We currently offer shipping within the India. We are working to expand our shipping options, so please stay tuned for updates.
2. Shipping Methods*
We utilize trusted carriers like UPS, FedEx, and USPS for product deliveries. You can choose from standard shipping or expedited options during the checkout process.
3. Processing Time*
Orders typically ship within 1-2 business days. However, please allow additional time during peak seasons or if a product is marked as “made to order.” You’ll receive a confirmation email with tracking information once your order is on its way.
4. Shipping Rates*
Shipping rates are calculated based on the weight and dimensions of your order, as well as your location. You can view the shipping cost during the checkout process before finalizing your purchase.
5. Estimated Delivery Times*
– Standard Shipping: 3-7 business days
– Expedited Shipping: 1-3 business days
Please note that these times are estimates, and actual delivery times may vary due to unforeseen circumstances.
6. Shipping Notifications*
We’ll keep you informed about your order’s status via email. You’ll receive order confirmation, shipping confirmation, and tracking information to help you keep an eye on your package’s progress.
7. Shipping Damage*
In the rare event that your product arrives damaged, please contact our customer support team within 5 business days of receiving the item. We will assist you in resolving the issue promptly.
8. International Shipping*
We do not currently offer international shipping but are actively exploring options to expand our reach in the future.
9. Lost or Stolen Packages*
If you believe your package is lost or stolen, please notify us, and we will work with the shipping carrier to resolve the issue.
10. Returns and Exchanges*
For information on returns and exchanges, please refer to our [Return Policy].
If you have any questions or require further assistance with your order’s shipping, please don’t hesitate to [contact our customer support team].
We appreciate your business and hope your new product brings warmth and light to your home. Thank you for choosing [Your Product E-Commerce Business].
Last Updated: October 19, 2023
[Shipping Policy]:
contact our customer support team:
Goldenwingsjewellers39@gmail.com
+91 9352216523
